Information for Patients
- The Retreat accepts inpatient admissions 24/7, 365-days a year. To arrange an admission call 802-258-3700.
- Outpatient services are generally available Monday through Friday from 8:30 am to 5:00 pm. Certain outpatient programs may open earlier and/or run later.
- Insurance cards. Please be ready to provide your insurance cards and other pertinent information. If you are receiving outpatient care you will be required to provide your co-pay before each visit.
- Clothing. If staying overnight, please bring one bag of machine-washable day wear and night wear including underwear, socks, shoes, bathrobe, and slippers. Do not bring any clothing with strings, ties, laces or belts. These include sweat pants with drawstrings, sashs, scarves, belts made of leather, cloth or metal, and laced shoes.
- Toiletries. Patients may bring the following items, if appropriate: toothbrush, toothpaste, shampoo, soap, and deodorant. Please do not bring any glass containers or anything containing alcohol such as mouthwash or cologne.
- Personal Items. Examples include eyeglasses, contact lenses, canes, dentures, etc. NOTE: The Brattleboro Retreat is not responsible for personal items. Patients are advised to leave valuables, including jewelry, at home and not to carry more than $10 in cash. Cameras are not allowed on the units.
In addition to glass containers and items containing alcohol, patients are not permitted to bring computers, cell phones, and other handheld devices. Jewelry is also prohibited. As mentioned earlier, do not bring any type of clothing that has ties, strings or belts. These include scarves, sashes, sweat pants with a drawstring, laced shoes, and belts made of leather, cloth, or metal.
Specific programs may have additional prohibitions based on the nature of their services. Please ask an admissions coordinator for more information.
Suggested visiting hours are indicated below. Please keep in mind that different programs at the Brattleboro Retreat have different policies regarding visiting hours. Please check with the appropriate nurse manager or charge nurse if you have questions. All visitors to inpatient units will be required to pass through metal detection prior to their visitation.
Adult Inpatient Programs (Tyler 2, 4, Osgood 2, Linden Lodge):
- 6:00 pm to 8:00 pm Monday through Friday
- 2:00 pm to 4:00 pm and 6:00 pm to 8:00 pm Saturday and Sunday
Adolescent Inpatient Program (Tyler 3):
While the following are suggested visiting hours, we are happy to work with parents and guardians to ensure they can visit with their children whenever it is convenient for them:
- 4:00 pm to 8:00 pm Monday through Friday
- 10:00 am to 7:00 pm Saturday and Sunday
Children's Inpatient Program (Osgood 1):
While the following are suggested visiting hours, we are happy to work with parents and guardians to ensure they can visit with their children whenever it is convenient for them:
- 11:00 am to 1:00 pm and 3:00 pm to 7:00 pm Monday through Friday
- 10:00 am to 7:00 pm Saturday and Sunday
The Brattleboro Retreat is a tobacco free campus. Patients, staff, and visitors (including volunteers, vendors, contract workers, etc.) are prohibited from using tobacco products anywhere inside Retreat buildings or on the grounds of the Brattleboro Retreat.
If you are a patient being admitted to a Retreat program you will be asked about your tobacco use, if any. This information will be shared with your treatment team. If necessary, we will work with you to help you feel comfortable without tobacco.
People making short visits to the Retreat (outpatients, family members, guests, etc.) are asked to refrain from all tobacco use as well.
- Telephones are available on every program for both local and long distance calls. Calls are free of charge.
- Patients can send and receive mail. Any letters and packages sent by U.S. mail are delivered to and picked up from inpatient units on a daily basis. All packages must be opened in front of staff.
- Breakfast, lunch, and dinner are served daily on the inpatient units.
- The Retreat has a full service cafeteria for outpatients, family members, guests, etc.
