Brattleboro

Retreat

Patient Financial Services

At the Brattleboro Retreat, we believe financial concerns should never stand in the way of your mental health. Our financial assistance program is here to help you afford the care you need—whether you're uninsured or facing high out-of-pocket costs. We offer free and low-cost care for both ongoing treatment and emergencies, because your well-being is our priority.

Call Patient Financial Services Pay My Bill

Financial Assistance Program

Have a billing or Insurance question? We are here to help. Speak with one of our financial counselors at the Brattleboro Retreat. Call Patient Financial Services at 802-258-6745 or email financialcounselor@brattlebororetreat.org.

In this video, our financial counselors, Kelli and Autumn, share how they help patients access the financial assistance they need to receive essential mental health care.

Free and low-cost care

You could get free care if your household income is below 300% of the Federal Poverty Level. You could get a 50% to 75% discount if your household income is below 301-500% of the Federal Poverty Level.

Catastrophic care

Ask us about catastrophic care if you owe the hospital a lot of money, but your income is too high to qualify for free or low-cost care. It is for people with income that is less than 600% of the Federal Poverty Level and who owe more than 20% of their yearly income to the hospital for out-of- pocket costs.

How to apply

  1. Get an application in person at the Brattleboro Retreat, online, by emailing financialcounselor@brattlebororetreat.org, or by calling (802) 258-6745 and asking us to mail you a copy.
  2. Fill out the application. Our financial counselors are availbale 6 days a week to help you in person, by email, or over the phone.
  3. Give us your completed application. Drop it off at the Retreat or mail to: Patient Financial Services, P.O. Box 101, Brattleboro, VT 05302. You will get a letter from us in the next 30 days. It will say if you are approved, denied, or need to send more information.

Free language support

We provide free help to people who have communication or language needs, including interpretation and translation support.

Financial Assistance Forms

State Health Insurance Coverage

The State of Vermont offers several options to help Vermont residents get health insurance coverage. These include Medicaid, Dr. Dynasaur, VHAP, Catamount Health and VHAP-Pharmacy. Together, these programs are called Green Mountain Care. Each program has different eligibility, but Vermonters with incomes up to 300 percent of the federal poverty level can qualify. To learn more about these programs:

Standard Charges for Services and Medications

Price Transparency Disclosure– Machine-Readable File

Shoppable Services

Ready to get help?

Call us at 802-258-3700 Connect with Admissions