Representatives from the Retreat's Patient Financial Services department are here Monday through Friday from 8:30 am to 4:30 pm to assist you with questions you may have about insurance and billing. We understand that information concerning your health insurance and related charges can be complicated. Our purpose is to assist our patients with financial aid, insurance queries, and with questions regarding your bill.

We encourage you to contact us at 802-258-6745 (or email financial_counselor@brattlebororetreat.org) in case we can help you with any questions or concerns. For example, we can assist with questions about:

  • billed charges
  • third-party billing to government and commercial insurance carriers
  • balances due
  • how to make payment arrangements
  • changes or updates to your account.