General

Are Telephones Available for Patient Use?

Telephones are available on every program for local calls and collect calls. For all long distance calls a calling card will need to be used. Calling cards are available in our gift shop which is open from 9am-5pm.

Are There Things I Should Not Bring?

 

In addition to glass containers and items containing alcohol, patients are not permitted to bring computers, cell phones and other handheld devices. Jewelry is also prohibited. As mentioned elsewhere, do not bring any type of clothing that has ties, strings or belts including scarves, sashes, sweat pants with a drawstring, laced shoes, and belts made of leather, cloth or metal. 

Specific programs may have additional prohibitions based on the nature of their services. Please ask your Admissions Coordinator for more information.

 

What are the Hours for Admissions?

Central Intake is open 24 hours a day, seven days a week. We ask that all patients call our admissions department before arriving so that we can make sure a satff member will be available to assist you.

What is Involved in the Inpatient Admissions Process?

At the Brattleboro Retreat, we recognize that being admitted to any of our programs, and particularly to the hospital, can be a trying time. We treat all people with dignity and respect, and we strive to make the experience both positive and helpful. Please contact our Central Intake Service to schedule an appointment prior to arriving at the Brattleboro Retreat. This helps assure that the admissions process goes smoothly.

Common Steps in the admissions process: